Tom has been managing restaurants since 1989 in both Boston and San Francisco at such places as Harvard Square’s Border Café, Bertucci’s, Legal Seafoods and, most recently, The Gibbet Hill Grill in Groton. Tom’s dedication to customer service is legendary, which is why we were so lucky to drag him away from the big city. Tom now lives in Holliston with his wife and children, Madeline and Julian.